OneRoof Agency
website privacy policy.

This website is brought to you by OneRoof Agency Sàrl. We take the privacy of our website users very seriously. We ask that you read this privacy policy (Policy) carefully as it contains important information about how we will use your personal data.

For the purposes of the Data Protection Act 1998, and the European Union GDPR, OneRoof Agency Sàrl (‘we’ or ‘us’) are the ‘data controller’ (ie the company who is responsible for, and controls the processing of, your personal data).

Personal data we may collect about you

We will obtain personal data about you (such as your name and email address) whenever you complete an online form. For example, we will obtain your personal data when you sign up to join our email list or buy our services. We keep a track record of your data during 1 year (from the last moment you interacted with our website, or opted in to our free email updates).

We may monitor your use of this website through the use of cookies and similar tracking devices. For example, we may monitor how many times you visit, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. [For further information on our use of cookies, please see our cookie policy.]

How we use your personal data

We will use your personal data for the purposes described in the data protection notice that was given to you at the time your data were obtained. These purposes include:

  • to help us identify you and any accounts you hold with us;
  • administration;
  • customer profiling and analysing your preferences;
  • marketing—see ‘Marketing and opting out’, below;
  • fraud prevention and detection;
  • billing and order fulfilment;
  • customising this website and its content to your particular preferences;
  • to notify you of any changes to this website or to our services that may affect you;
  • security vetting; and
  • improving our services.

Marketing and opting out

If you have given permission, we may contact you by email about our services, promotions and special offers that may be of interest to you. If you prefer not to receive any direct marketing communications from us, you can opt out at any time. See ‘Your rights’, below for further information.

Disclosure of your personal data

We may disclose your personal data to law enforcement agencies in connection with any investigation to help prevent unlawful activity. We shall not disclose your personal data to any other third parties without your permission.

Keeping your data secure

We will use appropriate technical and organisational measures to safeguard your personal data, for example we restrict access to your data.

While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.

Credit checking

For fraud prevention and money laundering purposes, we may search the files of credit reference and fraud prevention agencies (who will record the search).

Your rights

You have the right, subject to the payment of a small fee to request access to personal data that we may process about you. If you wish to exercise this right, you should:

  • put your request in writing;
  • include proof of your identity and address (eg a copy of your driving licence or passport, and a recent utility or credit card bill); and
  • specify the personal data you want access to.

You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right, you should:

  • put your request in writing;
  • provide us with enough information to identify you; and
  • specify the information that is incorrect and what it should be replaced with.

You also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right, you should:

  • put your request in writing (an email sent to info[at]creatorsforgood.com with a header that says ‘Unsubscribe’ is acceptable);
  • provide us with enough information to identify you (eg your full name); and
  • if your objection is not to direct marketing in general, but to direct marketing by a particular channel (eg email), please specify the channel you are objecting to.

Use of cookies

A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website. We use cookies on this website to:

  • recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time);
  • obtain information about your preferences, online movements and use of the internet;
  • carry out research and statistical analysis to help improve our content, products and services and to help us better understand our visitor requirements and interests;
  • target our marketing and advertising campaigns more effectively; and
  • make your online experience more efficient and enjoyable.

The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally. In certain circumstances we may collect personal information about you—but only where you voluntarily provide it (eg by completing an online form).

In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested (eg to provide you with information).

If you visit our website when your browser is set to accept cookies, we will interpret this as an indication that you consent to our use of cookies and other similar technologies as described in this website cookie policy. If you change your mind in the future about letting us use cookies, you can modify the settings of your browser to reject cookies or disable cookies completely.

How to turn off cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout


Our contact details

We welcome your feedback and questions. If you wish to contact us, please send an email to hello[at]oneroof.agency. Our registered office is Rue de Lausanne 17, 1028 Préverenges, Vaud, Switzerland.

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.